Data Breach Response

    Data Breach Incident

    Incident Details

    Intelliloan identified unauthorized activity on March 29, 2025, in its computer network. We secured and remediated the compromise, engaged additional third-party experts, hardened and enhanced our data security, commenced an investigation, and have notified those affected by mail. We have worked diligently to determine what happened and what information could have been compromised. We have collaborated with law enforcement regarding this incident. Unfortunately, these types of incidents have become commonplace and impact organizations of all sizes.

    Who Was Affected

    Certain customers and employees were affected by the incident.

    What Information Was Involved

    Personal information of those affected was involved. We have no evidence that any personal information has been misused as a result of the incident.

    Notifications and Support

    We have notified impacted individuals by mail in accordance with regulatory requirements. As part of this process, we have provided:
    • • Complimentary credit monitoring and identity protection services
    • • Fraud prevention guidance
    • • A number to call for further assistance

    Ongoing Commitment

    We take this incident seriously and are committed to the strength of our systems’ security to prevent a similar event from occurring in the future. We are also focused on continuous awareness training and assessment of our data security.

    Additional Resources

    Credit Report: Consumers are entitled to one free credit report annually from each of the three major credit reporting bureaus. To order your free report, visit www.annualcreditreport.com.
    Fraud Alert: You can place fraud alerts with the three major credit bureaus by phone or online. A fraud alert makes it harder for someone to open new accounts in your name.
    Security Freeze: A security freeze is intended to prevent credit, loans, and services from being approved in your name without your consent. You can request a security freeze from each of the three credit bureaus below:
    IRS PIN: An Identity Protection PIN (IP PIN) is a six-digit number that prevents someone else from filing a tax return using your Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN). The IP PIN is known only to you and the IRS. Learn more at: IRS IP PIN Information.
    FTC Identity Theft Protection: Additional guidance on preventing and addressing identity theft is available at: FTC Identity Theft Resources.

    Contact & Assistance

    If you believe you may be impacted or have questions, please contact us at:
    Additional information:
    Data Breach FAQ

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