Our Promises

When you close your loan with Intelliloan, you’ll receive 3 years of rate protection. We understand that the market can change on a dime, and want to make sure that you understand all of your available home loan options. If rates drop up to 3 years after your loan closes, we’ll refinance your rate with no additional non-recurring closing costs to you! Certain restrictions apply.

Intelliloan promises that should fixed interest rates fall below the borrower's current fixed rate on their Intelliloan conventional first mortgage loan, the borrower may take advantage of the Rate Protection Promise, which provides an opportunity to refinance to that lower fixed rate on a 15 or 30 year term, subject to national conforming loan limits effective at the time of the borrower’s new loan application.

This Rate Protection Promise may be exercised at any time after the first 100 days from closing of the borrower’s loan, until the Third yearly anniversary of the loan closing.

• To be eligible for the Rate Protection Promise, the borrower’s current loan must be a fixed rate conventional first mortgage, and the loan type of the borrower’s new loan must be the same as their current loan. In order to be covered under the Rate Protection Promise, the borrower must meet certain terms and conditions.
• Those terms and conditions are:
• The borrower must notify Intelliloan that they wish to exercise option under the Rate Protection Promise
• The borrower must provide Intelliloan with all information requested by Intelliloan or the investors it does business with, in order to determine the borrower creditworthiness
• Both the borrower and the borrower's property must RE-QUALIFY for the new loan, based on FNMA/FHLMC guidelines in effect at the time the borrower wants to exercise the Rate Protection Promise, and at the time the new loan closes
• The borrower must sign and submit a new loan application, and execute a new set of loan documents to effect the Rate Protection Promise
• The borrower will be responsible for $0 in non-recurring costs associated with obtaining a new loan upon closing (i.e. lender fees, appraisal, credit, escrow, title, recording, notary, courier, etc.) and the borrower will be responsible for all recurring costs that may be required to be paid by the lender, (i.e.; prepaid interest, real and personal property taxes, insurance premiums, HOA dues, and any other costs or expenses for which the borrower would normally be required to pay)
• The borrower must provide an appraisal deposit to Intelliloan after borrower has executed their Intent to Proceed, said deposit will be returned as a credit through the closing of the new, but if loan fails to close, the deposit is nonrefundable
• If applicable, the borrower shall be responsible for the payment of all prepayment penalties and costs associated with the payoff of the existing loan.
• The new, fixed interest rate will be calculated as follows: the base rate will be equal to the Federal National Mortgage Association's required 60 day yield for 30 year fixed rate mortgages, plus one-half of one percentage point (.50%) rounded up to the nearest one-eighth of one percentage point (0.125%), added to the base rate will be all applicable agency adjustments to price in effect at the time of application. If this required 60 day yield cannot be determined because applicable commitments are not available, Intelliloan will determine the interest rate using 30 Year Treasury Yields plus one and one half of a percentage point (1.50%). All lock-in commitments will be for a period of 30 days from date of the loan application. This Rate Protection Promise expires Three (3) years from the closing date of the borrower’s current loan.
• Certain exclusions may apply. Rate Protection Promise is not available on brokered loan products. The Rate Protection Promise can be exercised only one time, and does not apply to the new loan originated under the Rate Protection Promise.

We'll beat any offer or pay $500* ^{(See full details below.)}

Many homeowners will refinance their mortgage, on average, every seven years. This can equate to thousands of dollars in fees over the course of a 30-year term. Intelliloan is so confident that our rates and fees are among the most competitive, that we offer all of our customers Intelliloan's Low Rate & Fee Promise.

If you find a more competitive offer with another company, we'll beat that offer OR pay you $500! We'll even honor this promise up to 30 days after your loan closes. That's where Intelliloan's Low Rate & Fee Promise can give you a huge advantage.

To be eligible for the benefits of our Low Rate & Fee Promise, you need to:

• 1. Apply for a loan

• 2. Complete and sign our mortgage loan application

• 3. Provide credit report authorization

• 4. Meet all of the qualifications and requirements for the loan for which you are applying

If, prior to closing, you should find a more competitive offer from another lender, Intelliloan will beat the competitor's offer or pay you up to $500!

In order to exercise your rights under the Low Rate & Fee Promise, you must provide Intelliloan with a complete copy of the competing lender's system generated Locked Loan Estimate and completed Loan Application (1003). These forms must be provided to us prior to the expiration of the Rate Lock and must include the competing lender's name, the date and length of the Rate Lock, and must verify that the terms of the loan are for the same program and terms as those quoted by Intelliloan. Upon receipt of these required documents, Intelliloan will verify the accuracy of these documents, including the Annual Percentage Rate, Fees, loan amount, appraised value and loan-to-value as noted on the competitor's Loan Estimate and application. Intelliloan will compare the interest rate shown on the competitor's and Intelliloan's unexpired locked Loan Estimates, and will also compare each lender's fees.

Once it is confirmed that the competing lender has a valid, unexpired locked Loan Estimate with a lower rate and fee combination, for an identical loan program offered by Intelliloan, then Intelliloan, at its option, will either beat the competitor's interest rate by 1/8%, or will beat the lender's fees by the greater of one-hundred dollars ($100.00) or 110% of the difference between the lender's fees up to $500.00. On purchase transactions, the closing agent fees and title fees are excluded from the fee comparison calculation found in Section C of the Loan Estimate. When Intelliloan chooses to beat the competitor's interest rate, it will also result in some reduction to the APR, but not necessarily equal to a 1/8% reduction.

You could get $500 even for not using us! ^{*(See full details below.)}

If Intelliloan chooses not to beat the competitor's offer for the confirmed identical loan program, Intelliloan will pay you $500! You must complete a claim form and submit it to us along with the required documentation in legible form. You must provide Intelliloan with a copy of the Registration Letter, the competitor's Note, Appraisal, the executed Final Loan Application, the settlement statement with disbursement ledger certified by the settlement agent, and Final Closing Disclosure showing a closing within the Rate Lock period as stated on the original Locked Loan Estimate. This proof must be provided to Intelliloan no later than 10 calendar days after closing. Once Intelliloan has confirmed the applicant met the requirements and that the applicant has closed their home loan with the competitor as initially presented under the identical Intelliloan loan program, payment is remitted to the applicant within 30 days.

Our promise is good after you close!

If within the first 30 days after closing a loan with Intelliloan, you find that you could receive a lower rate and fee combination from another lender, you may exercise Intelliloan's Low Rate & Fee Promise.

After closing has occurred (up to 30 days after the note date of the loan) you may exercise your rights under this promise by providing Intelliloan with a copy of the Registration Letter, the competing lender's complete system generated Locked Loan Estimate, the completed Loan Application (1003), and the settlement statement with disbursement ledger certified by the settlement agent. These forms must include the competing lender's name, the date and length of the rate lock, and verify that the terms of the loan are for the same program and terms as the loan obtained through Intelliloan. Upon receipt of these required documents, Intelliloan will verify the accuracy of these documents, including the Annual Percentage Rate, Fees, loan amount, appraised value and loan-to-value as noted on the Loan Estimate and Loan Application.

Once it is confirmed that the competing lender has provided a lower rate and fee combination, and then Intelliloan, at its option, will either refinance the loan closed by Intelliloan and beat the competitor's interest rate by 1/8%, or will pay 110% of the difference between the competitor's fees and those of Intelliloan up to $500.00. Such payment of excess fees will occur after the applicant has made 7 payments on the loan obtained through Intelliloan.

A few final words about our promise.

Fee comparisons for this offer will not include interim interest or funds designated to be set up as an impound (escrow) account. Title insurance and escrow fees will not be included in the comparison for purchase transactions. All other fees will be part of the comparison.

This Low Rate & Fee Promise should not be construed as requiring Intelliloan to beat both the competitor's rate and fees in a single transaction. As stated above, Intelliloan may choose to either beat the competitor's rate, or the competitor's fees. The Low Rate & Fee Promise may be exercised only one time during a single transaction.

This Low Rate & Fee Promise is valid for Fixed Rate 1st conventional mortgage loans only within national conforming loan limits. Loans must be secured by primary residences located in the states in which Intelliloan is currently licensed. Rental properties, manufactured homes (including mobile homes) and second homes are excluded.

This Low Rate & Fee Promise offer expires December 31, 2024 and may be withdrawn or revised at any time at the sole discretion of Intelliloan. The Low Rate & Fee Promise cannot be combined with other promotions, offers, or specials. The exercise of only one Low Rate & Fee Promise is allowed per transaction.

Intelliloan's promise should not be construed as a guarantee or warranty that Intelliloan offers the most competitive rate or fees in the marketplace.